Shipping & Delivery
How It Works
We offer Standard, Express, and Overnight shipping options with costs and delivery times varying accordingly. Orders are processed within 2 business days. International shipping is available to most countries, with costs and delivery times depending on the destination; duties and taxes are the customer’s responsibility. Once shipped, you’ll receive a tracking number via email. Please ensure your address is accurate as we’re not responsible for orders sent to incorrect addresses. For any delivery issues or questions, contact us at hsbkmultitradecoltd@gmail.com or +66894418207.
Returns
How We Do It
If you’re not completely satisfied with your purchase, you can return items within 14 days of receipt for a refund or exchange. The item must be in its original condition and packaging. To initiate a return, please contact us at hsbkmultitradecoltd@gmail.com or +66894418207 for a return authorization and instructions. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
Warranty Disclaimer
Our Policy
Our jewelry is crafted with high-quality materials and workmanship. We offer a 12-month warranty against manufacturing defects from the date of purchase. This warranty does not cover damage from misuse, accidental damage, or normal wear and tear. All warranty claims are subject to our discretion, and we reserve the right to determine whether a repair, replacement, or refund is applicable. To request a warranty claim, contact us at
hsbkmultitradecoltd@gmail.com or +66894418207 with your proof of purchase.
Privacy
Your Data is Safe
We value your privacy and are committed to protecting your personal information. We collect and use data only to process your orders, improve our services, and communicate with you. We do not share or sell your information to third parties, except as required by law or with trusted partners who assist us in operating our business. For detailed information on how we handle and protect your data, please contact us at hsbkmultitradecoltd@gmail.com or +66894418207.